Differentiating Between Good and Bad Conflict

By Nathan Hall on Monday, March 21st, 2022 in Uncategorized. No Comments

While conflict is often perceived in a negative way, not all conflict is bad. Healthy conflict challenges us, pushing us to think differently, to understand others and drive self-improvement. In contrast, bad conflict– or High Conflict, as Amanda Ripley refers to it as in her book of the same name–is not healthy. It does not  … Read more

The Making of a Good Apology

By Nathan Hall on Sunday, December 12th, 2021 in Uncategorized. No Comments

Have you ever wondered why some apologies just don’t seem to resonate with you? Or better yet, the apology actually makes things worse? Workplace apologies can often feel forced and insincere. Whether the apology is coming from a colleague, a manager, or if its released as an official organization-wide communication, there are certain elements that  … Read more

Do You Feel Psychological Safe?

By Nathan Hall on Thursday, December 2nd, 2021 in Uncategorized. No Comments

Psychological Safety is defined as a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes. It’s when bringing who you are to the table feels OK to do. The term was brought to popularity by Amy Edmondson, who further described it by saying, “Psychological Safety is  … Read more

Having Difficult Conversations

By Nathan Hall on Thursday, November 25th, 2021 in Uncategorized. No Comments

Having difficult conversations is, well… difficult. This reality leads many of us to falling into one of three behaviours: Avoiding them all together Speaking in subliminal and coded language to soften the blow Treating them like taking off a bandaid and just do it while bracing yourself for the pain In the book Difficult Conversations,  … Read more

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